Customer Service Representative CSR Salary in United Kingdom in 2024

And many companies are moving their customer service positions from the office to remote work locations. Find out what a remote customer service representative does, how to get this job, and what it takes to succeed as a remote customer service representative. Manulife is a financial and insurance services company that is headquartered in Canada and also owns the subsidiary John Hancock Financial. Manulife hires remote Customer Service Representatives across Canada and the United States. The starting pay is around $17 per hour, and the company supplies the equipment.

Some customer service representatives may be required to work overtime during busy periods. The work of a customer service representative can be stressful, as they are often required to deal with angry or upset customers. Many industries offer remote customer service agent positions, including retail, government, financial services, call centers, and insurance. In addition to offering remote options, employers hiring for remote customer service jobs often offer part-time and flexible schedule options.

How Much Does a Customer Support Rep Make in Remote?

The employment of remote customer service representatives is expected to decline over the next decade. The environment for a remote customer service agent is most often in a dedicated home office or workspace. Many employers require only a high school degree or equivalent, although a college degree may be required in some cases.

• However, customer service representatives are generally not given any guarantee of minimum pay, so you may not earn anything if the call center is slow during your shift.
• The Hartford is a well-known, Fortune 500 investment services and insurance company.
• The company has more than 20,000 remote workers worldwide.
• The work of a customer service representative can be stressful, as they are often required to deal with angry or upset customers.
• Customer service representatives are in high demand as companies become increasingly global and need to staff help centers 24/7.
• They hire remote Client Specialists to assist home buyers and sellers.

They hire Customer Happiness Representatives to work from home, and the starting pay is $17 per hour. This company hires Customer Support Specialists to work from home. According to Glassdoor, the pay for this position is between $43,624 and $56,919 yearly, or roughly $20.97 to $27.36 per hour. The average salary for a Customer Support Rep in Remote is $62,772. The average additional cash compensation for a Customer Support Rep in Remote is $6,893. The average total compensation for a Customer Support Rep in Remote is $69,665.

Flexibility vs. pay

This company hires remote Customer Service Advocates. According to Glassdoor, the starting pay for that role is $16 what is remote customer service plus per hour, depending on experience. That said, potential customer service representatives need to be careful.